소장자료
LDR | 02559nam a2200337 a 4500 | ||
001 | 0092946667▲ | ||
003 | DLC▲ | ||
005 | 20180519112744▲ | ||
008 | 130327s2014 ilua b 001 0 eng c▲ | ||
010 | ▼a2013005034▲ | ||
020 | ▼a9780838911730 (paperback)▲ | ||
020 | ▼a0838911730 (paperback)▲ | ||
040 | ▼aDLC▼beng▼cDLC▲ | ||
042 | ▼apcc▲ | ||
043 | ▼an-us---▼an-cn---▲ | ||
050 | 0 | 0 | ▼aZ675.U5▼bQ35 2014▲ |
082 | 0 | 0 | ▼a025.5/87▼223▲ |
090 | ▼a025.587▼bQ1m▲ | ||
245 | 0 | 4 | ▼aThe quality infrastructure :▼bmeasuring, analyzing, and improving library services /▼cedited by Sarah Anne Murphy.▲ |
260 | ▼aChicago :▼bAmerican Library Association,▼c2014.▲ | ||
300 | ▼axiii, 186 p. :▼bill. ;▼c23 cm.▲ | ||
504 | ▼aIncludes bibliographical references and index.▲ | ||
505 | 0 | ▼aFrom user needs to organizational performance : twenty years of assessment at the University of Washington Libraries / Steve Hiller and Stephanie Wright -- Tracking our performance : assessment at the University of Virginia Library / Lynda S. White -- The implementation and evolution of quality management in the University of Arizona Libraries / Chestalene Pintozzi -- Committed to quality : Syracuse University Library's Program Management Center / Terriruth Carrier and Nancy B. Turner -- Thriving through organizational agility : the NIST Information Services Office's Baldrige journey / Barbara P. Silcox, Mary-Deirdre Coraggio, Susan Makar, and Mylene Ouimette -- Pursuing organizational performance excellence : the Emory University Libraries' journey / Xuemao Wang and Emily Thornton -- The development of an evaluation and assessment program for the Ontario Council of University Libraries / Dana Thomas and Kate Davis -- Creating analyst positions in an academic library : the UC-San Diego example / Kymberly Anne Goodson and Daniel Suchy -- Kansas State University Libraries' Office of Library Planning and Assessment / Laurel Ann Littrell -- Building an assessment program in the Liberal Arts College Library / Lucretia McCulley -- Developing a library assessment program at Washington University in St. Louis / Carol Mollman.▲ | |
650 | 0 | ▼aAcademic libraries▼zUnited States▼xEvaluation▼vCase studies.▲ | |
650 | 0 | ▼aResearch libraries▼zUnited States▼xEvaluation▼vCase studies.▲ | |
650 | 0 | ▼aPublic services (Libraries)▼xEvaluation▼vCase studies.▲ | |
650 | 0 | ▼aLibraries▼xQuality control▼vCase studies.▲ | |
650 | 0 | ▼aLibrary administration▼zUnited States▼vCase studies.▲ | |
650 | 0 | ▼aLibrary administration▼zCanada▼vCase studies.▲ | |
700 | 1 | ▼aMurphy, Sarah Anne.▲ | |
999 | ▼c김정이▲ |
The quality infrastructure :measuring, analyzing, and improving library services
자료유형
국외단행본
서명/책임사항
The quality infrastructure : measuring, analyzing, and improving library services / edited by Sarah Anne Murphy.
발행사항
Chicago : American Library Association , 2014.
형태사항
xiii, 186 p. : ill. ; 23 cm.
서지주기
Includes bibliographical references and index.
내용주기
From user needs to organizational performance : twenty years of assessment at the University of Washington Libraries / Steve Hiller and Stephanie Wright -- Tracking our performance : assessment at the University of Virginia Library / Lynda S. White -- The implementation and evolution of quality management in the University of Arizona Libraries / Chestalene Pintozzi -- Committed to quality : Syracuse University Library's Program Management Center / Terriruth Carrier and Nancy B. Turner -- Thriving through organizational agility : the NIST Information Services Office's Baldrige journey / Barbara P. Silcox, Mary-Deirdre Coraggio, Susan Makar, and Mylene Ouimette -- Pursuing organizational performance excellence : the Emory University Libraries' journey / Xuemao Wang and Emily Thornton -- The development of an evaluation and assessment program for the Ontario Council of University Libraries / Dana Thomas and Kate Davis -- Creating analyst positions in an academic library : the UC-San Diego example / Kymberly Anne Goodson and Daniel Suchy -- Kansas State University Libraries' Office of Library Planning and Assessment / Laurel Ann Littrell -- Building an assessment program in the Liberal Arts College Library / Lucretia McCulley -- Developing a library assessment program at Washington University in St. Louis / Carol Mollman.
주제
Academic libraries, United States, Evaluation, Case studies.
Research libraries, United States, Evaluation, Case studies.
Public services (Libraries), Evaluation, Case studies.
Libraries, Quality control, Case studies.
Library administration, United States, Case studies.
Library administration, Canada, Case studies.
Research libraries, United States, Evaluation, Case studies.
Public services (Libraries), Evaluation, Case studies.
Libraries, Quality control, Case studies.
Library administration, United States, Case studies.
Library administration, Canada, Case studies.
ISBN
9780838911730 (paperback) 0838911730 (paperback)
청구기호
025.587 Q1m
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