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Application of the QFD-fuzzy-SERVQUAL methodology as a quality planning tool at the surgical centre of a public teaching hospital

Document Type

Article

Author

Junior, J.B.G.; dos Santos Cabral, E.L.; Castro, W.R.S.; de Medeiros Florentino, D.R.; de Oliveira Barreto, T.; da Costa Júnior, J.F.; Hékis, H.R.; Costa, J.A.F.; de Andrade, Í.G.M.

Source

In: BMC Medical Informatics and Decision Making. (BMC Medical Informatics and Decision Making, December 2022, 22(1))

Subject

Language

English

ISSN

14726947

Online Access

EBSCOHost PDF Full Text (ProQuest Central) Full Text (Gale Academic Onefile) Open Access (BioMed Central) Web of Science JCR 저널정보 Scopus Find it@PNU

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