학술논문
Lessons learned from the implementation of contact centers in Swedish municipalities
Document Type
Conference Paper
Author
Source
In: Proceedings of the European Conference on e-Government, ECEG , Proceedings of the 13th European Conference on eGovernment, ECEG 2013. (Proceedings of the European Conference on e-Government, ECEG, 2013, :63-70)
Subject
Language
English
ISSN
20491034