학술논문

StraAlgin: Automated Strategic Alignment of Services
Document Type
Periodical
Source
IEEE Transactions on Services Computing IEEE Trans. Serv. Comput. Services Computing, IEEE Transactions on. 17(3):1212-1226 Jun, 2024
Subject
Computing and Processing
General Topics for Engineers
Business
Computer architecture
Object recognition
Vocabulary
Companies
Cognition
Automation
Strategic alignment
strategic objective
strategy map
business objectives
business services
service orientation and optimization
goal modeling
Language
ISSN
1939-1374
2372-0204
Abstract
Aligning strategic objectives with business services is important for an organisation's long-term success. The automation of those alignments offers significant benefits in terms of identifying strategies that are not supported by any services, or services that are irrelevant to the organisation's strategies. Automated strategy-service alignment also enables organizations to proactively respond to changes in complex environments and allocate resources effectively to increase the likelihood of achieving strategic objectives. StraAlgin offers a methodology and tool for defining, modeling and refining business objectives and strategies, and aligning them with business services. It also enables automated identification of the optimal choice of services that could realize organizational strategies. Evaluation results have demonstrated a high level accuracy of our approach and its scalability to a large number of strategies and services. This article proposes an approach to automate the assessment and alignment of services and strategies. Our approach is implemented in the form of StraAlign toolkit. StraAlign provides the necessary vocabulary for business objective description and offers automated support to improve the evaluation and implementation of strategic service alignments.