학술논문
Applying a fuzzy logic methodology to waiting list management at a hospital emergency unit: a case study
Document Type
Article
Source
International Journal of Healthcare Technology and Management; January 2003, Vol. 5 Issue: 6 p432-442, 11p
Subject
Language
ISSN
13682156; 17415144
Abstract
This paper studies care provision at hospital emergency departments. It begins with a traditional approach, based on queuing theory and simulation models, and then applies a fuzzy approach to the system so as to analyse the certainty levels provided by the key parameters of the system. A real (practical) case that occurred at an emergency department is analysed using both methods. Finally, the comparative results between the traditional model and the proposed one are shown.