소장자료
LDR | 02003cam a2200325 a 4500 | ||
001 | 0091871145▲ | ||
005 | 20180519204210▲ | ||
008 | 110613s2007 ctua b 001 0 eng ▲ | ||
010 | ▼a2007017726▲ | ||
015 | ▼aGBA758217▼2bnb▲ | ||
020 | ▼a9781591585329 (alk. paper)▲ | ||
020 | ▼a1591585325 (alk. paper)▲ | ||
035 | ▼a(KERIS)REF000013081609▲ | ||
040 | ▼aDLC▼cDLC▼dDLC▼d221016▲ | ||
043 | ▼an-us---▲ | ||
050 | 0 | 0 | ▼aZ678.85▼b.M37 2007▲ |
082 | 0 | 0 | ▼a025.10973▼221▲ |
090 | ▼a025.10973▼bM439e▲ | ||
100 | 1 | ▼aMatthews, Joseph R.▲ | |
245 | 1 | 4 | ▼aThe evaluation and measurement of library services /▼cJoseph R. Matthews.▲ |
260 | ▼aWestport, Conn. :▼bLibraries Unlimited,▼c2007.▲ | ||
300 | ▼axx, 372 p. :▼bill. ;▼c26 cm.▲ | ||
504 | ▼aIncludes bibliographical references and indexes.▲ | ||
505 | 0 | ▼aEvaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.▲ | |
520 | ▼aMatthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons. ▲ | ||
650 | 0 | ▼aLibraries▼zUnited States▼xEvaluation.▲ | |
650 | 0 | ▼aPublic services (Libraries)▼zUnited States▼xEvaluation.▲ | |
650 | 0 | ▼aLibraries▼xEvaluation.▲ | |
650 | 0 | ▼aPublic services (Libraries)▼xEvaluation.▲ | |
999 | ▼c정영주▲ |
The evaluation and measurement of library services
자료유형
국외단행본
서명/책임사항
The evaluation and measurement of library services / Joseph R. Matthews.
발행사항
Westport, Conn. : Libraries Unlimited , 2007.
형태사항
xx, 372 p. : ill. ; 26 cm.
서지주기
Includes bibliographical references and indexes.
내용주기
Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
요약주기
Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.
주제
ISBN
9781591585329 (alk. paper) 1591585325 (alk. paper)
청구기호
025.10973 M439e
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