전자책
The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics
Document Type
Book
Author
Whyte, Grafton
Publisher
Emerald Publishing Limited
eISBN
978-1-78769-605-1
Subject
Social Sciences -- Commerce -- Business; Social Sciences; Business; BUSINESS & ECONOMICS / Customer Relations; BUSINESS & ECONOMICS / Management Science; BUSINESS & ECONOMICS / Quality Control;
Online Access
문의하기
051-510-1805(구독문의), 1832(접속문의)
중앙도서관 1층 자료개발팀, 3층 전산지원팀